Dealing with the loss of a loved one is never easy. Amidst the grief and emotional turmoil, managing their administrative affairs can seem overwhelming. After someone’s death, their financial affairs need to be handled promptly to prevent any issues such as unauthorised transactions, unclaimed benefits or loss of essential service. One critical aspect of this process is notifying Centrelink of the person’s death. This guide provides clear, step-by-step instructions, ensuring you handle this sensitive matter correctly and efficiently.
First Steps After a Loved One Passes Away
The initial steps you take after a loved one passes away are vital in ensuring that their financial affairs are handled correctly:
- Identify the Executor: If there is a will, it will name an executor who is responsible for managing the deceased’s estate.
- Apply to Become Administrator: If there isn’t a will, this situation is called ‘intestate’. Generally, the person with the greatest entitlement in the estate will need to apply for a court will need to appoint them as administrator.
- Inform Relevant Parties: Notify other important entities such as banks, insurance companies, government entities, utility providers, and any superannuation funds.
- Obtain the Death Certificate: This is the primary document you will need to close or transfer accounts.
How to Notify Centrelink of Someone’s Death
Notifying Centrelink involves a few specific steps. Here’s what you need to do:
Contact Centrelink’s Bereavement Services
Centrelink has dedicated bereavement services to assist you during this difficult time. You can also contact them through their official website.
Provide Necessary Documents
You’ll need to provide the death certificate, the will (if available) and proof of your identity. These documents help verify the death and your authority to manage the deceased’s affairs.
What Happens to Benefits When Someone Dies?
When a Centrelink beneficiary dies, their benefits are generally stopped immediately. The process of account closure and the distribution of any remaining funds will depend on the will and intestacy laws if there is no will.
Distribution of Funds
The executor or next of kin is responsible for distributing the deceased’s assets according to the will or intestacy laws. Any debts and liabilities must be settled before distributing the remaining funds.
Common Issues
Outstanding Benefits
If there are any outstanding benefits, you may need to return them to Centrelink or clarify how they should be managed. Contact Centrelink’s bereavement services for specific guidance.
Money Owed Payments
If the deceased owed money to Centrelink, the executor must settle these debts from the estate’s assets before distributing any remaining funds.
Where to Find Additional Support
There are many resources available to provide additional support during this time:
- Legal Advice: Consult with a lawyer specialising in estate law for comprehensive assistance.
- Financial Counselling: Seek financial advice to help manage the deceased’s assets effectively.
Conclusion
Handling the death of a loved one is challenging, and managing their financial affairs can add to the stress. By following the steps outlined in this guide, you can ensure that you notify Centrelink promptly and correctly.
